Churn Crusher Blog

For those who want to crush their churn.

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Maximizing Customer Retention in the Pandemic’s Next Wave

Maximizing Customer Retention in the Pandemic’s Next Wave

Did you know that 60% of SaaS companies reported a negative impact on customer retention and upsell deals due to the pandemic? Customer retention, along with new customer acquisition, has been challenging for most companies once the pandemic hit. The second quarter of...

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The Ultimate Guide to Customer Feedback

The Ultimate Guide to Customer Feedback

It’s a much-dreaded customer feedback question but it should be asked. The information you will gather is immensely powerful and can become the basis of a strategic revenue shift. The question, while seeming innocuous, is laden with possibility – “What has been your...

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Customer Retention Strategies for Turbulent Times

Customer Retention Strategies for Turbulent Times

Customer retention is more important than ever during these uncertain times. Businesses that are able to retain customers now, at the height of the crisis, will be in a much better position post-crisis. Knowing what to focus on can be challenging when everything has...

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What Churn Means And How it Affects Your Business

What Churn Means And How it Affects Your Business

Knowing what churn means and how matters to your business is critical if you want to grow  your business profitably. Countless big companies have gone out of business because they didn’t place enough focus on fixing customer churn. To show how lethal churn can be to a...

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