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I’m Anita.

And my company is the Leader for context-driven data. Our proprietary Customer Insights 360 system helps Chief Customer Officers and Customer Success Leaders discover deep customer insights that lead to the best actions for winning outcomes. 

Show me how Customer Insights 360 can work for me.

 

I am a . . .

Chief Customer Officer or Customer Success Leader

This is me!

WORKING WITH ANITA

As a SaaS Entrepreneur, it is always hard to be on top of everything —

We need to handle customers, admin tasks, product development, inbound marketing etc. to make money.

Anita not only helped us to understand the amazing financial value we could add to our MRR by just optimizing these users’ management, but she also put in place the right processes in our organization to maximize the dollar value of each user trying our SaaS.

Unlike most consultants, she doesn’t only give advice. She supervises the evolution of our optimization process and makes sure that every step is completed.

Anita was a wonderful asset for the success of our SaaS.

Stéphane Cohen

Founder and CEO, Shared Contacts for Gmail

About Anita

Anita Toth image

Has this happened to you?

I was just a number.
A quick sale.
No one special.
Just another cog in the wheel.

I was shocked.
I was disappointed.
And I was so angry.

Find out what happened next. 

Anita is one of those rare talented-yet-dynamic individuals that knows her and is a pleasure to work with. Although Anita has clear expertise in B2B “customer experience and success,” I think it’s really Anita’s careful questioning, upbeat style, and “let’s get it done” enthusiasm that really makes Anita shine more than the rest to attract our best clients.

Steve Bernstein

Co-Founder and Customer Success Expert

Newest Blog Post

Voice of the Customer

Collecting Voice of the Customer Insights to Prevent Churn

This guide is an excerpt taken from a One Guide interview. Permission has been given to provide a small portion of the full interview. Access the full interview. What is Voice of the Customer? Voice of the Customer activities give you a comprehensive look at the...
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Customer Retention Tips from Apple, Amazon, Starbucks, Calendly, and more

Customer Success teams have added a lot more responsibility: onboarding, adoption, improving the customer experience, value and revenue expansion, advising, managing advocacy, and helping presales and post-sales teams. And as a result, they are becoming skilled in...
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men walking down hallway

A CS Leader’s Guide on Presenting to Personality Types

Because Customer Success is such a new industry, most CS leaders don’t come from an executive background. They don’t have decades of experience selling their ideas up the chain. CS hasn’t been around that long! So, one issue we’ve seen come up over and over again is...
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Why I no longer fear difficult conversations

I no longer fear difficult conversations at work. And here’s why. I remember just like it was yesterday. I was standing with my hands on my hips in the middle of my small office during a brutal heatwave. I was looking down at the young, upset man sitting on my...
Read More

Show me how Customer Insights 360 can work for me.

 

I am a . . .

Chief Customer Officer or Customer Success Leader

This is me!

I had the pleasure of working with Anita as she advised us on our UX and onboarding process. Anita got into the shoes of our customers, signing up for our platform and noting absolutely everything in detail which was a major boost to our team and product development.

The feedback she provided was invaluable. I would highly recommend her services.

Tyler Scionti

Co-Founder, Centori

Best Blogs

Customer Feedback
Customer Exit Interviews
Hiring a 3rd party

Contact Anita

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Anita’s Expertise

Customer Interviews
Customer Feedback
Customer Insights 360
Voice of the Customer
Difficult Customer Conversations

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